Once your order has shipped you will receive an email from us with a tracking number and link to track your order. You can also enter your tracking number in the box below to get the latest status on your shipment.
Please provide your tracking number (not order number):
🇺🇸 UNITED STATES
If you just received a shipment notification, please allow 1 to 3 working days for the tracking information to update.
When will I get my order?
Your orders shall be shipped out from our warehouse located at: US, CN, HK
We proudly offer worldwide shipping via USPS and DHL.
Please kindly note your order will be processed for stocking, packing and shipping to your address that you provide to us. We shall commit about delivery time to you as table below:
America region (excluded Mexico): 10-14 days
Europe & UK: 10-15 days
Australia, New Zealand, Chile and other regions: 10-15 days
Please kindly note that we shall not provide services to: South Asia (except India), Western Asia and Africa countries and other countries listed in Singapore Designated Individuals and Entities.
If you have any questions or comments, please do not hesitate to contact us through:
PENGUIN SECRET AGENCY PTE. LTD.
Address: 68 Circular Road, #02-01, 049422, Singapore